The Daily Grind Cafe

Privacy Policy

This Privacy Policy describes how The Daily Grind Cafe ("we," "us," or "our") collects, uses, and shares personal information of users of our website, customers who visit our physical location at 123 Pike Street, Seattle, WA 98101, and individuals who otherwise interact with us.

1. Data Collection

We collect personal information in various ways, including:

• Information You Provide Directly: This includes information you provide when you create an account on our website, place an order online, sign up for our newsletter, participate in a survey or promotion, or contact us with questions or feedback. This information may include your name, email address, phone number, postal address, payment information, and any other information you choose to provide.
• Information Collected Automatically: When you visit our website, we automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may also use cookies and similar tracking technologies to collect this information. Please refer to our Cookies Policy for more details.
• Information from Third Parties: We may receive information about you from third-party sources, such as social media platforms if you connect with us through those platforms, or from payment processors who provide us with information about your transactions.
• In-Store Data Collection: When you visit our physical cafe, we may collect information through security cameras for safety and security purposes. We may also collect information if you participate in any in-store promotions or loyalty programs.

2. Data Usage

We use your personal information for the following purposes:

• To Provide and Improve Our Services: We use your information to process your orders, manage your account, personalize your experience on our website, respond to your inquiries, and improve the functionality and content of our website and services.
• To Communicate with You: We may use your information to send you newsletters, promotional emails, updates about our products and services, and other marketing communications. You can opt out of receiving these communications at any time by following the instructions in the email or contacting us directly.
• To Analyze and Understand Our Audience: We use your information to analyze trends, track user behavior, and gather demographic information about our audience. This helps us to better understand our customers and improve our marketing efforts.
• To Protect Our Business: We may use your information to detect, prevent, and investigate fraud, security breaches, and other illegal activities. We may also use your information to enforce our terms of service and protect our rights and property.
• To Comply with Legal Obligations: We may be required to use and retain your personal information to comply with applicable laws, regulations, or legal proceedings.

3. Data Sharing

We may share your personal information with the following categories of recipients:

• Service Providers: We share your information with third-party service providers who help us to operate our business, such as payment processors, email marketing platforms, website hosting providers, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. For example, we may partner with local bakeries to offer special promotions to our customers. We will only share your information with these partners if you have consented to receive their communications.
• Legal Authorities: We may disclose your information to legal authorities if we are required to do so by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Affiliates: We may share your information with our affiliates, subsidiaries, or parent company for internal business purposes.
• In Connection with a Business Transaction: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We will never sell your personal information to third parties for their marketing purposes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include using encryption to protect sensitive information, implementing firewalls and intrusion detection systems, and limiting access to personal information to authorized personnel only.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

5. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device when you visit a website. They are used to remember your preferences, track your activity, and personalize your experience.

You can control cookies through your browser settings. You can choose to accept or reject all cookies, or to be notified each time a cookie is set. However, please note that disabling cookies may affect the functionality of our website.

For more information about our use of cookies, please see our Cookies Policy.

6. User Rights

You have the following rights regarding your personal information:

1. Access: You have the right to request access to the personal information we hold about you.
2. Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
3. Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
4. Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
5. Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
6. Portability: You have the right to request that we provide you with your personal information in a portable format.

To exercise these rights, please contact our Privacy Officer, Eleanor Vance, at [email protected] or by mail at The Daily Grind Cafe, Attn: Privacy Officer, 123 Pike Street, Seattle, WA 98101. We will respond to your request within 30 days.

7. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can delete the information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• By email: [email protected]
• By mail: The Daily Grind Cafe, Attn: Privacy Officer, 123 Pike Street, Seattle, WA 98101
• By phone: (206) 555-2345